Stratos Robot Vacuum and Mop Combo Robotic Cleaner with 60 Day Self Empty Base White AV2700ZE
- Brand: Shark
- Model Name: Stratos 2-in-1 Robot Vacuum & Mop
- Surface Recommendation: Carpets & Hardfloors
- Special Feature: Wet/Dry
- Color: White/Silver
- POWERFUL SUCTION ON CARPET & HARD FLOORS: High suction power pulls up dirt, debris, pet hair, and fine dust from carpets and hard floors, delivering deep, consistent, whole-home cleaning performance.
- SONIC MOPPING FOR STUCK-ON STAINS: Sonic mopping scrubs floors up to 100x per minute to lift tough stains, grime, and dried spills, while intelligently avoiding carpets; use the SharkClean app to set carpet zones for vacuum-only cleaning.
- SELF-EMPTYING & SELF-CLEANING BASE: The NeverTouch base self-empties debris into a 60- day capacity bagless bin, refills water for up to 30 days, and automatically washes and dries the mop after every clean for convenient, hands-free cleaning.
- PERFECT FOR HOMES WITH PETS: Advanced suction and sonic mopping removes pet hair, dirt, and dander, while HEPA filtration with Anti-Allergen Complete Seal helps trap dust and allergens for a fresher home.
- EDGE & CORNER CLEANING WITH EDGE DETECT: Blasts of air pull debris from edges and corners into the cleaning path, ensuring more thorough pickup along walls and tight spaces.
- AUTOLIFT TECHNOLOGY FOR MULTI-SURFACE CLEANING: Automatically lifts over obstacles and high thresholds while raising the mop over carpets to prevent wet messes and maintain continuous cleaning.
- SELF-CLEANING BRUSHROLL WITH ANTI-HAIR WRAP: The self-cleaning brushroll engages carpets and hard floors, capturing pet hair, long hair, and debris while preventing hair wrap for low-maintenance performance.
- PRECISION LIDAR NAVIGATION & HOME MAPPING: 360° LiDAR mapping quickly builds an accurate home map, avoiding obstacles and optimizing cleaning paths for efficient cleaning performance, day or night.
- SET SCHEDULES, CLEAN ON DEMAND & TARGET CLEAN: Use the SharkClean app to control how and when your robot cleans—target specific spots, set no-go zones, create a home map, schedule cleanings, and control with Amazon Alexa and Google Voice.
- WHAT'S INCLUDED: 1 Shark Stratos Robot Vacuum & Mop, 1 NeverTouch Base (With Auto Cleaning, Emptying, & Refilling), 2 Side Brushes, 2 Mopping Pads, 12oz. Starter VACMOP Cleaning Solution, 2 Odor Neutralizers.
Shipping Policy
Pricing & Tax Information
All product prices displayed on our homepage and product pages include applicable sales tax. The price you see on the product listing is the tax-inclusive price for the item. Additional shipping fees will be calculated separately at checkout based on our shipping rate rules below.
Domestic Shipping Rates (USA Only)
We offer simple and transparent shipping rates for all orders shipped within the United States.
- Orders of $60 or more (subtotal): FREE Standard Shipping
- **Orders under $60 (subtotal):** Flat shipping rate of $8.00 USD
Processing & Delivery Time
All orders are processed within 1–2 business days (excluding weekends and national holidays). Processing time includes quality checks and careful packaging of your items. Standard shipping typically takes 3–6 business days after processing is completed. Delivery times are estimates and may vary depending on your location within the USA and carrier schedules.
Shipping Coverage
At this time, we only ship to U.S. domestic addresses and do not support international shipments.
Order Tracking
Once your package is dispatched, we will send a shipping confirmation email containing your unique tracking number and a link to track your parcel online. You can monitor the delivery status directly via the carrier’s website.
Shipping Exceptions & Limitations
We are not responsible for shipping delays caused by carrier disruptions, severe weather conditions, natural disasters, or incorrect / incomplete shipping addresses provided by the customer. Please double-check your shipping address before submitting your order.
If your package arrives damaged or you encounter issues with tracking, please contact our customer support team:service@intck.com for assistance.
Return & Refund Policy
Return Eligibility Window
We accept return requests within 30 calendar days after your package is delivered. Any return request submitted after this 30-day window will not be approved.
To qualify for a return, your curtain or decor item must be unused, unwashed, free of stains, pet hair, odors or damage, and kept in its original packaging with all tags intact. Items that have been cut, altered, washed, installed or damaged by customer use cannot be returned for a full refund. Proof of purchase (order number or order confirmation email) is required for all return applications.
How to Start a Return
Please contact our customer support with your order number and return reason before sending back any goods. We will issue a Return Merchandise Authorization (RMA) number once approved. Do not ship items back without prior authorization. Unauthorized returned packages may be refused and will not be processed for refund.
Shipping Cost for Returns
- Damaged, defective or wrong items (our error): We will cover the return shipping costs and provide a prepaid return label. You may choose to receive a full refund..
- Change of mind, size mismatch, personal preference: Customer is responsible for all return shipping fees. The original shipping charge paid at checkout will not be refunded.
Refund Processing
Once we receive and inspect your returned merchandise and confirm it meets our return requirements, we will initiate your refund to your original payment method. Refunds typically take 5–10 business days to show up in your account, depending on your bank or card issuer processing speed.
Damaged & Defective Goods
Please inspect your order immediately upon arrival. If items arrive damaged or defective, notify us within 48 hours of delivery and provide clear photos of the product and packaging. We will arrange a remedy for you. Claims submitted after 48 hours of delivery may not be accepted.
Important Notes
We reserve the right to reduce the refund amount or reject returns if products show signs of wear, stains, alteration, or missing tags/packaging after inspection.
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